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FAQ

How long should I wait to get my money?

Most of the time, you will receive results regarding your loan application instantly. If you got approved, we will email you the contract agreement for you to read and to print for reference in just a matter of minutes. After you accept our online agreement the funds will immediately be available in your account, although you may have to wait till the next day if you applied after 4pm. Also keep in mind that payments may take up to 3 days if your bank doesn’t support Faster Payments Service.

How much can I borrow?

Typically you are allowed to borrow up to £450, although first time borrowers may be limited to £150 maximum.

How do I qualify for a short term loan?

You are eligible for our short term loans if you are between 18 and 65 years of age, have a salary of more than £750 monthly, a valid debit card, and a UK bank account.

Can I apply if I don’t have a debit card?

Unfortunately, you need a valid UK debit card to qualify for a loan because this is we ensure we can collect payments from you.

Do I have to be employed?

Yes. Currently we are unable to lend to students, unemployed, or self-employed, and require that you are employed full-time before we can grant your loan request. Keep in mind that we reserve the right to take measures in verifying your employment and income status.

Do you perform credit checks?

Yes. As any responsible lender would do, we perform certain credit checks to ensure that our clients can afford the repayments and avoid having problems in the future. We will only approve applications when we believe that you can meet your repayments on time. This is to save you also from unwanted charges with late payments.

What if I have bad credit?

Although we perform credit checks as part of the decision making process, we may still be able to lend to individuals with bad credit so long as we can see proof of your salary being credited to your account.

What is the £5 that I need to pay?

You need to pay additional £5 to have the money transferred into your account. This is to cover the charges of Faster Payments Service in order for you to receive the money within hours rather than waiting for days.

What is Faster Payments Service?

The Faster Payments Service is a UK payment method introduced in May 2008 which was aimed to increase the speed of transferring payments from one account to another, enabling same-day payments between consumers and organizations at a fraction of the cost.

How do I make payments to you?

You need not lift a finger when making repayments, because the funds are deducted automatically from your debit card on your next payday.

Can I defer my loan payment?

Although our loan service is designed to be paid back immediately on your next payday, you may still be able to delay payment until the next one by logging into your account and following the on-screen instructions. However, we do require that you notify us at least 48 hours before you can defer the loan payment.

Why should I do business with you?

Unlike other short-term loan providers, we put our customer’s welfare on top. We are a member of the Consumer Credit Trade Association and follow strict protocols in doing business transactions with you. Our rates are one of the cheapest in the UK and we will never trap you with hidden costs and charges.

What if I fail to hold up to my end of the bargain?

If you fail to meet your side of the deal, you may have to shoulder additional costs and charges than what is necessary. Breaking the agreement will subject you to a £15 fee because of failed collection. Additionally, interest rates will roll over until the loan is paid back. Furthermore, if we are unable to contact you, the case will be passed on to our collections team. They will then come up with a suitable arrangement with you in order for us to recover payments, which will incur additional costs on your part.

We strongly advise that you notify us immediately if you need to change your repayment date or are unsure whether you can repay the loan back in time. Better yet, if you’re in doubt from the beginning if you can comply with the terms, reconsider your application altogether in order to avoid having problems.